FREE SHIPPING ON ALL ORDERS OVER £30

Passion Cardiff

What’s ruder? A dildo or an FX Company?

Every day at work is different.  For us, we’re small – so it’s always very busy and that’s why we’d much rather spend our time at work helping our customers, and not talking to sales people who cold call us trying to sell this and that.

Most of the sales calls are for:

  • Foreign currency
  • Stocks and shares
  • Search engine optimisation

Although we do get cold calls for other services as well such as water coolers, advertising etc.

There must have been something in the air today because from early morning, we had one call after the other.  The first call, which was from an Indian market research company researching ecommerce services, should only take 2 minutes we were promised… so we, being polite as it was Monday morning, decided to try to help them.  However, after 6 minutes we simply had to get on with our work so sorry to that company if we sounded impatient.  Now, it was Monday morning and we have all the weekend orders to sort out, a bunch of people coming by to get their weekly sex toy fix and all the other business you have to sort out on Monday mornings.

Next – you guessed it, a Foreign Currency seller called us.  Now, most of these companies are pretty polite and usually very professional – we explain to them that yes, we do buy currency but no, we don’t want to get a quote from them as we’re very happy with our current FX providers.

But today, the sales person who told me he was from Sterling Exchange in London, didn’t like being told this, so decided to call us back and be persistent.  Good on him for trying, we initially thought, despite being a bit taken aback that someone would bother to follow up seconds after hanging up the phone.

We are on the corporate TPS service.  For those of you who don’t know what TPS is, you should check out their website, they are a very cool service whereby you can prevent unwanted sales calls.  Legally a company should check your number against the TPS list before phoning you, so Sterling Exchange obviously don’t know about this.

Anyway, the same sales person rang back again within seconds and it was me, the writer of this post that answered and told him that yes, it’s me he needs to speak to but we’re happy with the company we currently use so I needed to get off the phone.

“Perhaps you would be happier using some of your products…”, he told me.

“Pardon?!” I replied, not sure if I had heard him right and promptly cut the call short –we’re in the sex toy industry so wasn’t he saying, “Go F*!? yourself”?

The phone then rang a third time.  Now, I was beginning to get a bit fed up with being spoken to rudely, so this time a colleague answered the call.  The caller asked for me and yes, it was the same voice again but this time he just asked for me and then hung up.

The very persistent caller then rang a fourth time, and I decided to pick up.  The same guy again, and he’d obviously started to get a bit frisky because when I told him I wasn’t happy with the pestering phone calls, he told me, wait for this… you won’t believe it…

That I would perhaps be happier if I took that dildo out of my arse!

By now I was fuming!

I checked out Sterling Exchange’s website and apparently they “…endeavour at all times to deliver a professional, caring and courteous service to all our customers. SE’s high standards of customer service are a fundamental part of our ongoing success.”

So I was going to write to them to complain, but really don’t have time so I thought instead I would share with our customers and hopefully give you a chuckle.

The moral of this story is, if you get any calls from a company whose phone number is 02073299977, just be wary that they are very persistent, and employ some very demanding sales people – that can even spout a pitch to shock someone who owns a sex toy company!

Leave a Reply

Your email address will not be published. Required fields are marked *

Increase your bedroom confidence
Sex Toys

Hey lovely people!

If you’re planning to visit our showroom, please drop us a message beforehand to ensure we’re there. We are in 6 days a week but not all-day every day. So, simply Whatsapp us on 07849 143011 and we’ll set a time that’s perfect for you. This way, we can give you the personalised service you deserve and make your visit easy.

So, whether you’re a long-time fan or new to our world, grab your phone and give us a message. We can’t wait to welcome you to our Cardiff showroom to see 000’s of products!