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Passion Cardiff

10 Questions about the Passion Cardiff Showroom

10 Questions about our Cardiff showroom

Visiting our Cardiff based showroom? Here are the answers to some common questions we are asked about visiting us here in Wales…

1) Why should I visit you?

We have a huge selection of sexy products. But we’re not just stocking shelves. We want to support you and make sure you find what fits you, what works for your situation, and that your desires are indulged—safely and responsibly—throughout all stages of intimacy.

2) What should I bring along?

Cash or payment cards, we also accept Google Pay and Apple Pay, and yes we accept American Express. A note of the sizes needed if you are shopping for your partner.

Trying something on? Maybe bring your shoes to see how your new sexy outfit looks complete. You’ll need to be able to transport yourself and your belongings once you’ve purchased them, so don’t forget to bring a car if you have one.

We also recommend a photo ID in case we need to confirm that you are at least 18 years old as we do not allow children.

It is recommended that you wear comfortable clothing that allows you room to move around and feels nice against your skin. This will help you maintain focus while making fashion decisions without feeling too constricted during fitting rooms. Bring along an appropriate undergarment if you intend to try on outfits (also, in winter, it can be very cold inside!).

What can I expect to see?

The largest selection of sexy products anywhere in Wales.

We’ve got everything from lingerie, to sex toys and bondage gear, to Kegel balls and lubricants. So come along and visit us! Many items can be tried on, and you are more than welcome to have a look at anything that takes your fancy, even if you don’t want to buy it right then and there.

You will also find a member of staff who is more than happy to answer any questions or queries you may have.

4) Where exactly is your showroom?

In West Cardiff in the Leckwith area. You can find us on Google Maps using CF11 8AT. We’re right next to ACT Training, and a few minutes walk from the Cardiff City Stadium, Leckwith. Parking is very easy and you can park right outside without any further costs.

Here is a link to our Google Maps Directions.

Here is a link to What 3 Words Directions.

5) Is it free to visit?

Our showroom is totally free to visit , no appointment necessary unless outside of hours!  No further charges for parking as you can park right outside.

6) When are you open?

We open to the public on Mondays to Saturday afternoons. We are closed on Sundays and Public Holidays.  We do offer Click & Collect by appointment, please Whatsapp us for this service.

7) Can I bring someone with me?

Yes bring your friend or partner. If you are thinking of ordering from us, then it’s a good idea to check out our retail space as well as seeing them in photos and on Instagram – we want you to get excited about buying a product! Just call us before you pop by so we can make sure someone is here at a time that suits you both.

8) Do you have seating in your showroom?

We have a comfortable reception area with sofas. Perfect for relaxing in, while your partner browses if you are shopped out!  

9) Can I return an item?

You can exchange unworn and unused items in the sealed packaging within 30 days of purchase for an exchange. Receipt or proof of purchase needed.  Any items with a manufacturing defect may be covered by the manufacturer, any questions on this we can look into it for you.

10) Will there be other people in the showroom when I visit?

Impossible to say! There may be other people but it is a large space so you will not feel crowded or rushed.

Please note that we are closed on Bank Holidays and we do not open on Sundays. 

Our hours are: 2pm – 6pm Monday to Weds (excluding Bank Holidays). 12-6 Thu-Saturday.  

We do appointments outside of these hours.

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Passion Showroom Cardiff
Passion Showroom Cardiff

Hey lovely people!

If you’re planning to visit our showroom, please drop us a message beforehand, to ensure we’re there. We are in 7 days a week but not all-day every day. So, simply Whatsapp us on 07849 143011 and we’ll set a time that’s perfect for you. This way, we can give you the personalised service you deserve and make your visit easy.

So, whether you’re a long-time fan or new to our world, grab your phone and give us a message. We can’t wait to welcome you to our Cardiff showroom to see 000’s of products!